Lower AHT, lift CSAT
Lingopal Calls customers average an 18% reduction in average handle time and a 3–6 point lift in CSAT.
Contact Centers · CCaaS & BPO
Speak every customer's language, in real time.
Ultra-low-latency call, chat, email, and social translation for contact centers — integrate into any CCaaS workflow or run a standalone app. Lower AHT, lift CSAT, and go global without multilingual hiring.
Works with your existing stack · API or standalone app · Live in under 5 minutes
<1.5sVoice translation latency
100+Languages, any channel
4Call / chat / email / social
APIor standalone app
Agent · English
“Thanks for calling — how can I help you today?”
SOURCE · English🇪🇸 Spanish
«Gracias por llamar, ¿en qué puedo ayudarle hoy?»
🇧🇷 Portuguese
«Obrigado por ligar — como posso ajudar você hoje?»
🇸🇦 Arabic
شكرًا لاتصالك — كيف يمكنني مساعدتك اليوم؟
Built for CCaaS platforms, BPOs, and in-house support teams — integrates with Genesys, Talkdesk, your CRM, and custom workflows via API.
Why Lingopal for contact centers
Resolve in the customer's language — the first time.
Language shouldn't drive up handle time or drive down satisfaction. Lingopal gives every agent real-time translation across every channel, in your existing stack.
Support every language without hiring
Serve customers in 100+ languages using your existing agents — no multilingual staffing or outsourcing required.
Works in your stack
Seamless API integration into Genesys, Talkdesk, and any CCaaS workflow — or a standalone on-machine app for agents.
How it works
Live in under five minutes.
Two ways to deploy: integrate Lingopal directly into your CCaaS platform via API, or run the standalone app on the agent's machine. Either way, you're live fast.
01
Connect your platform
Integrate via API into Genesys, Talkdesk, or any CCaaS workflow — or deploy the standalone on-machine app.
02
AI translates in real time
Sub-1.5-second voice translation with source-voice fidelity, plus live transcription across calls, chat, email, and social.
03
Agents resolve faster
Every interaction happens in the customer's language, lowering handle time and lifting first-contact resolution and CSAT.
Proven results
Real-time translation that pays for itself in metrics.
What contact centers see
Lower handle time, higher satisfaction, global-ready operations.
Across calls, chat, email, and social, agents resolve in the customer's language without multilingual hiring — improving first-contact resolution and CSAT while expanding the markets you can serve.
Schedule your demo
Ready to serve every customer in their language?
See Lingopal translate a live call with source-voice fidelity, in a 20-minute walkthrough tailored to your CCaaS stack.
No credit card required · Works with your existing stack · Managed & self-serve options