Privacy Policy

Effective as of March 1st, 2023

Introduction At Lingopal, we are committed to safeguarding your privacy. This Privacy Policy governs how we collect, use, and protect your personal information in compliance with applicable data protection laws and regulations.

Personal Data We Collect During your interaction with our services, we may process the following types of personal data:

Identity data ❲e.g., first name, last name, username❳ Contact data ❲e.g., billing address, email address, telephone numbers❳ Financial data ❲e.g., bank account and payment card details❳ Transaction data ❲e.g., details of payments and services purchased❳ Commercial data ❲e.g., company name, business purpose, requirements for translations❳ Profile data ❲e.g., username, password, preferences, feedback, survey responses❳ Usage data ❲e.g., information about how our website and services are used❳ Marketing data ❲e.g., marketing and communication preferences❳ Audio/Video data ❲e.g., content uploaded for translations❳ Technical data ❲e.g., IP address, login data, browser, time zone, operating system❳

Purposes of Data Processing We process your personal data for the following purposes: To provide access to our services To deliver the requested services To create and manage user accounts securely To process payments for services with encrypted channels To offer prompt and reliable customer support To send relevant and informative updates about our services To conduct marketing communications with opt-out options To analyze and improve the technical aspects of our services To comply with all relevant legal obligations

Legal Basis for Data Processing We process personal data based on the following legal grounds: With your explicit consent for specific purposes To perform our obligations under the agreements with you To comply with legal obligations to which we are subject To pursue legitimate interests that do not override your fundamental rights and freedoms

For example, we may use your email address to send important service updates or introduce you to new features, as we believe it aligns with our legitimate interest in improving our offerings.

General Provisions Some of our services may require specific personal data to function correctly. For instance, registering an account requires providing your name and email.

We do not sell, rent, or trade personal information to third parties. We use collected information for internal and marketing purposes, as necessary for providing our services, and strictly in accordance with this Privacy Policy. In certain cases, we may be obligated to provide information to authorized bodies due to court orders or government requests.

We have implemented comprehensive security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. While we prioritize data security, we cannot guarantee 100% protection. In the event of a data breach, we will promptly notify the appropriate supervisory authority and affected users as required.

Children's Privacy Our services are not targeted at children under the age of 16 ❲"minors"❳. We do not knowingly collect or request information from minors. If you are a parent or guardian and believe that your child has provided personal information, please contact us to delete such data from our records.

Cookies and Third-Party Services We use cookies and similar technologies to enhance your user experience, optimize our website's functionality, and collect usage data. You can manage cookie preferences in your browser settings. Third-party services, such as analytics tools and payment processors, may also collect data, subject to their privacy policies.

Storage and Transfer of Personal Data We store personal data on secure servers and may transfer information to processors located outside the United Kingdom and the European Union, ensuring appropriate safeguards and contractual commitments to protect your personal information.

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and in some cases, as required by law or our prevailing legitimate interest.

User Rights We respect your rights regarding your personal data, as provided by the General Data Protection Regulation ❲GDPR❳. You have the right to access, rectify, erase, or restrict the processing of your data, among others. You can exercise these rights by contacting us through the provided contact details.

Changes to the Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please refer to the current version on our website, indicating the effective date in the heading. It is advisable to review the policy periodically.

Lingopal's Platform is operated by blockid, inc. The registered address is 9710 62ND Dr, Rego Park NY. Please send your feedback, comments, and requests for technical support by email to: admin@lingopal.ai